Privacy Policy

• Order information: name, shipping and billing address, email, phone number and the items you buy.
• Payment information: handled directly by our payment providers (card processor, PayPal); we do not store your full card number.
• Messages: what you send us by email.
• Technical data: IP address, pages requested, device and browser type, recorded in our hosting provider's server logs to keep the site secure and running.

To process and ship your order, send order and shipping emails, answer your questions, handle returns, prevent fraud and keep the site secure.

We do not sell or share your personal information for cross-context behavioral advertising. We share it only with service providers that help us run the shop (payment processing, printing and shipping, email delivery, hosting), and when required by law.

We do not use analytics or advertising cookies. Your cart is kept in your own browser (local storage) so it works from page to page. Our payment providers may set cookies needed to process your payment securely at checkout.

We keep order records as long as required for tax and accounting purposes and other data only as long as needed for the purposes above.

You can ask to know, access, correct or delete the personal information we hold about you, and to opt out of any sale or sharing (we do not sell or share it). Email contact@snugsay.com; we will not discriminate against you for using these rights. We verify requests using the email address on your order.

The site is not directed to children under 13 and we do not knowingly collect their information.

SnugSay
8 Main St, Ludlow, VT 05149, United States
Email: contact@snugsay.com
Phone: +1 (860) 794-6370
Customer service: Monday–Friday, 9:00 AM–5:00 PM Eastern Time